General
Getting started, FAQ, miscellaneous features.
By Ryan and 2 others3 authors41 articles
- How to set up a new deviceUnboxing and connecting TRMNL for the first time.
- TRMNL mobile appHow to use TRMNL on your iPhone or Android. Sort of.
- Frequently Asked QuestionsPricing, use cases, and more.
- Custom plugins with Apple ShortcutsBuild TRMNL plugins directly from your Apple device.
- How refresh rates workUnderstanding when and how your device content is updated.
- Plugin recipesSharing private plugins for other users to install.
- MashupsHow to build split-screen plugins.
- International Customs / Duty FeesPricing impact when buying TRMNL from abroad.
- Mirroring a DeviceSharing content from one device to another.
- How to change my time zoneSet a time zone from your user profile.
- Redirect PluginMITM your device <> core web app request / response journey.
- Sleep ModeUnderstanding what, why, and how a TRMNL goes to sleep.
- Refer & EarnBenefits and ideas for sharing TRMNL with your network.
- User level API KeysFeatures and tools that require this token.
- Portrait modeWhen you like your rotation and orientation to be taller, not wider, portrait mode can be enabled for many devices, including BYOD.
- How to unpair / re-pair a deviceUnlink your TRMNL to give to someone else.
- 429 Rate LimitUnderstanding this error screen on your device.
- Playlist SchedulerDictate what you want to see, and when, on your TRMNL devices.
- Refund and Exchange PolicyTerms, conditions, and policy for TRMNL return inquiries.
- Volume PricingDiscounts for bulk or group orders.
- How to cancel an orderChange your mind? Get an instant refund.
- Timezone Troubleshooting with Calendars and Other PluginsCalendar plugins use your account's timezone, while plugins may use a form field, your account's timezone, or nothing at all.
- Create a Custom Sleep ScreenUsing playlist scheduling, the important flag, and the plugin of your choice, you can set a custom sleep screen so that your device saves energy while displaying whatever you wish…
- Troubleshooting an Unresponsive DeviceIf your device seems stuck, bricked, dead, broken, frozen, displays double-images or ghosting, or is otherwise generally not responding, not turning on, or not working, this troubleshooting guide may help.
- How to Change ScreensDon't want to wait to refresh? You can manually switch the display to the next screen on your playlist with the push of a button.
- How to Contact SupportNeed more help? Contact our support through online chat or email.
- What is a Virtual DeviceA virtual device is a software only device that allows developers to start building and testing before the physical hardware arrives.
- Developer Edition FeaturesLearn what benefits a developer license offers for your device.
- BOYD / BYDO / BDYODid you mean BYOD (Bring Your Own Device?)
- TRMNL HackathonsWe run regular plugin hackathons focused on a specific theme, awarding prizes to the top plugins submitted and additionally discounts for participants who submit quality entries.
- Flammability Ratings for DevicesExplaining what testing and ratings have been done for TRMNL devices in regards to fire safety.
- Find your Friendly IDUnderstanding your TRMNL's unique and human-friendly identifier.
- So richtest du dein neues Gerät einAuspacken und dein TRMNL zum ersten Mal verbinden Deutschsprachige Anleitung/German Quickstart Guide
- Partnerships and CollaborationsWe are always open to chat about a partnership opportunities. Let's talk!
- TRMNL is (not) a clockWhy the device is not designed to show the actual time
- Understanding Color PalettesIt's not all black and white
- Account DeletionHow to remove your data from TRMNL.
- TRMNL X Not Broadcasting TRMNL NetworkYou unboxed your new TRMNL X and it's showing firmware 1.7.5 and stating to connect to "TRMNL-XXXX" network to complete setup, but it's not broadcasting.
- TRMNL X in Portrait Mode Shows Landscape ScreenThe TRMNL X was, prior to April 9, 2026, showing portrait on a paricular plugin or recipe, but suddenly started showing the landscape screen. Alternatively, some plugins show landscape, others…
- Turning Off the TRMNL XWhether you are going away for an extended period or are shipping it, the TRMNL X can be turned off to conserve battery.
- On-demand plugin refreshThe new plugin sync strategy that keeps your content fresh